Refund policy

Thanks for choosing New Era Fashion – where fashion meets innovation and individuality reigns!

We want you to love every piece you get from us. If something isn't quite right, we've got you covered with our straightforward return policy.

Our Return Policy

30-Day Returns
Changed your mind? No problem. You have 30 days from the date of delivery to return eligible items for a refund or exchange.

What We Accept:
Items must be unworn, unwashed, and in original condition with all tags attached
Original packaging included
Proof of purchase (order number or receipt)

What We Can't Accept:
Final sale items (marked as such at checkout)
Intimate apparel, earrings, or personalized items
Items damaged due to wear or misuse
Returns after 30 days from delivery

How to Start a Return

Email us at newerafashionllc.com with your order number and reason for return
We'll send you a return authorization and instructions within 24-48 hours
Ship your item(s) back using the provided instructions
Once received and inspected (typically 5-7 business days), we'll process your refund or exchange

Refunds & Exchanges

Refunds are issued to your original payment method within 7-10 business days after inspection
Exchanges are processed immediately upon inspection – we'll ship your new item right away
Return shipping costs are the customer's responsibility unless the item is defective or we made an error

Damaged or Defective Items?

If you received a damaged or defective item, we'll make it right! Contact us immediately at newerafashionllc.com with photos, and we'll arrange a free return and replacement or full refund.

Questions?
We're here to help! Reach out anytime at newerafashionllc.com – we typically respond within 24 hours.

Thanks for being part of the New Era Fashion community. Your satisfaction is our priority, and we're committed to making your shopping experience as smooth as possible.

Stay wild, stay you!

The New Era Fashion Team
https://erafashionstore.com

P.S. – Love your purchase? Share your style with #MyWildStyle and tag us on social media!